Last updated: October 15, 2026
Potomac Home Buyers (“Potomac Home Buyers,” “we,” “us,” or “our”) operates the website potomachomebuyers.com and provides home-buying services throughout Washington, D.C., Maryland, and Virginia. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. By using our website or submitting your information to us, you agree to the practices described below.
Information We Collect
We collect information you provide directly to us, including when you request a cash offer, fill out a form, call or text us, or otherwise communicate with us. This may include:
- Your name, mailing or property address, email address, and phone number (including mobile number);
- Information about the property you are interested in selling, such as its condition, occupancy, and your timeline;
- Any other information you choose to share with us in forms, calls, text messages, or emails.
We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and prepare and present cash offers on your property;
- Communicate with you about your request, including by phone, email, and text message;
- Provide, maintain, and improve our services and website;
- Comply with legal obligations and protect our rights, property, and safety, and those of others.
SMS / Text Messaging Program
When you provide your mobile phone number and opt in, you consent to receive text messages (SMS/MMS) from Potomac Home Buyers related to your inquiry, such as responses to your request, offer details, appointment coordination, and account or transaction updates. Consent to receive text messages is not a condition of any purchase or of using our services.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply, depending on your mobile carrier and plan.
- To opt out at any time, reply STOP to any text message from us. You will receive a one-time confirmation that you have been unsubscribed, and we will send no further messages unless you opt in again.
- For help, reply HELP or contact us at (240) 875-6230 or info@potomachomebuyers.com.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described in the “How We Share Your Information” section below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information may be shared only with subcontractors or service providers that directly support our communications with you (for example, a messaging platform provider), and only for that purpose.
We Do Not Sell Your Information
Potomac Home Buyers does not sell, rent, or trade your personal information, including your mobile phone number and SMS opt-in data, to any third party. We do not share customer mobile numbers or SMS consent data with third parties or affiliates for their own marketing purposes under any circumstances.
How We Share Your Information
We share personal information only in the limited circumstances described below, and never for third-party marketing:
- Service providers. We may share information with trusted vendors who perform services on our behalf, such as hosting, customer relationship management, title and settlement services, and communications platforms. These providers are permitted to use the information only to perform services for us. As stated above, text messaging originator opt-in data and consent are never shared with third parties.
- Legal and safety reasons. We may disclose information if required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this Privacy Policy.
Cookies and Analytics
Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. We may use analytics services, such as Google Analytics, to help us measure site traffic and performance. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly without them.
How Long We Keep Your Information
We retain personal information for as long as necessary to respond to your inquiry, provide our services, and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices and Rights
- You may opt out of text messages at any time by replying STOP, and opt out of marketing emails by using the unsubscribe link or contacting us.
- You may request that we access, correct, or delete the personal information we hold about you by contacting us using the details below. We will honor these requests as required by applicable law.
- We will not discriminate against you for exercising any of these rights.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.
Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after any change indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Potomac Home Buyers
- Phone: (240) 875-6230
- Email: info@potomachomebuyers.com
- Website: potomachomebuyers.com